Managing your subscription and invoices

After purchasing your subscription, you can head over to the billing section to check your subscription status and next billing date, download your invoices, cancel, or update your payment details. 

1. Expand the dropdown in the upper-left corner of the main dashboard.
2. Select Billing and Invoices.
3. On the Plan and Payment tab, you can check the type of subscription your account has, the next billing date, and the price. 
4. Here, you can also Upgrade your subscription or Cancel it. The Cancel button will direct you to the cancellation flow; make sure you complete the flow to cancel the next renewal.
5. To update your payment method, click Change under Payment method. Choose between a credit card or a PayPal account and enter the new payment details. Then click Save changes. 
6. To update your billing address, click Edit under Billing details. Enter your company name, address, VAT number, and country, then click Save changes. The new address will appear on the next invoice.
7. Select the Invoices tab on the left to download your invoices as PDF. Here, you can also enable the Send invoices by email setting to receive invoices at your registered email address.

Managing the subscription in the legacy dashboard

If you have not yet switched to the new Infogram dashboard, here's how to manage your subscription.

Accessing your billing details

To access the billing page, click the profile button in the top right corner of your Library page, then click on Billing.

Here, you can check the type of subscription you have purchased, the next billing date, the number of projects in your library, the number of images uploaded to the image gallery, and the subscription expiration date. 

Changing payment details

1. Click on the Change payment details button.
2. Choose a payment method: credit card or Paypal.

3. Fill out the empty fields: card number, security code, cardholder name, expiry date, or provide your PayPal account email address.

    

   Note: The payment methods you can use to purchase an Infogram subscription are Visa, MasterCard, American Express, and PayPal.

4. If needed, enter company details you wish to appear on the invoice and for a VAT reduction to be applied: specify a VAT number, the company name, and address.

    

   Note: Any changes you make to your payment details will apply to the next billing cycle. The information linked to the current billing cycle cannot be altered.

Downloading your invoices 

You can access all your invoices at the bottom of the billing page. All your invoices are automatically added after each successful payment.

To edit information in your invoices, follow the steps above on how to change the payment details.

Click the Download button to download your invoice in PDF.