Managing your subscription and invoices

After purchasing your subscription you can head over to the billing page to:

  • check your subscription status and the next billing date
  • change your payment details
  • download your invoices

If you cannot find your subscription in the current account, it might be located in a different one. Some Infogram users have multiple accounts. To look it up, try logging in with different email/password combinations or social logins.

Accessing your billing details

Click the profile button in the top right corner of your Library page, then click on Billing.

Here, you can check the type of subscription you have purchased, the next billing date, the number of projects in your library, the number of images uploaded to the image gallery, and the subscription expiration date. 

billing page overview.png

Changing payment details

    1. Click on the Change payment details button.
    2. Choose a payment method: credit card or Paypal.
    3. Fill out the empty fields: card number, security code, cardholder name, expiry date, or provide your Paypal account email address.
       
      Note: The payment methods you can use to purchase an Infogram subscription are Visa, MasterCard, American Express, and PayPal.
    4. If needed, enter company details you wish to appear on the invoice and for a VAT reduction to be applied: specify a VAT number, the company name, and address.
       
      Note: Any changes you make in your payment details will apply to the next billing cycle. The information linked to the current billing cycle cannot be altered.

Downloading your invoices 

You can access all your invoices at the bottom of the billing page. All your invoices are automatically added after each successful payment.

To edit information in your invoices, follow the steps above on how to change the payment details.

Click the Download button to download your invoice in PDF. 

downloading invoice.jpg